Privacy Policy

This website is operated by Jennifer Castaneda, a licensed real estate agent (CA DRE License #01357971) affiliated with Berkshire Hathaway HomeServices California Properties, doing business as Jennifer OC Homes. In this policy, "we," "us" and "our" refer to Jennifer Castaneda and Jennifer OC Homes. We serve buyers and sellers across Orange County, California.

Information you give us. When you submit a form on this site, you may provide your name, email address, phone number, property address, the type of inquiry, a message describing what you need, and your consent to be contacted. You may also give us information by phone, text or email.

Information collected automatically. Like most websites, ours records standard technical information such as your IP address, browser type and device, the pages you view, and the site or campaign that referred you. Our forms also record the page you submitted from and any campaign parameters (such as UTM codes) in the address that brought you here, so we can understand which marketing is useful.

Property inquiries. If you ask about a specific property, we may record the address or listing number you referenced so we can respond accurately.

• To respond to your inquiry and provide the information or services you requested, such as a home valuation or a showing.
• To communicate with you about properties, market updates and services that relate to your inquiry.
• To keep records of our communications and transactions, as required for real estate brokerage record-keeping.
• To operate, maintain and improve this website, and to measure whether our marketing is reaching the right people.
• To comply with legal obligations and to protect our rights and the rights of others.

We do not sell your personal information. We share it only as needed to run this business:

• With Berkshire Hathaway HomeServices California Properties, our brokerage, and with other real estate professionals involved in a transaction you ask us to help with.
• With service providers who support this website and our business, such as hosting, website, email and contact-management providers, who may access information only to perform work for us.
• With the multiple listing service and IDX provider that power property search on this site, where your search or inquiry activity is handled through their systems.
• When required by law, subpoena or court order, or when we believe disclosure is necessary to protect someone's safety or our legal rights.
• As part of a sale, merger or transfer of the business or its assets, in which case this policy will continue to apply to information already collected.

This site uses cookies and similar technologies to remember your preferences, keep the site working properly, and understand how visitors use it. Where required, we ask for your consent before setting non-essential cookies, and you can change or withdraw that choice at any time using the cookie controls on this site.

You can also block or delete cookies in your browser settings. If you do, some parts of the site may not work as expected.

Property search results on this site are provided through an Internet Data Exchange (IDX) feed from our multiple listing service (the California Regional Multiple Listing Service, or CRMLS). Listing data shown here comes from that feed and is subject to the rules and policies of the MLS. When you use the search tools or request information about a listing, your activity and any information you submit may also be handled by the IDX provider and the MLS under their own privacy policies and terms of use.

Listing information is deemed reliable but not guaranteed, and is for personal, non-commercial use only.

If you live in California, the California Consumer Privacy Act (as amended) gives you the right to know what personal information we have collected about you and how we use it, to request a copy of it, to ask us to delete or correct it, and to be free from discrimination for exercising these rights. Because we do not sell personal information or share it for cross-context behavioral advertising in exchange for money, there is no "sale" or "share" to opt out of.

To make a request, contact us using the details below. We will verify your identity before acting, usually by confirming the email address or phone number you gave us. You may use an authorized agent to submit a request on your behalf. We respond within the time required by law.

Some information is exempt, such as information needed to complete a real estate transaction that is already underway or that we must keep for brokerage records.

When you submit a form, you agree that we may contact you by phone, text message or email about your inquiry, including through automated technology. Consent is not a condition of any purchase or of receiving our services. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and you can ask us to stop emailing you at any time by using the unsubscribe link in a message or contacting us directly.

We keep personal information for as long as needed for the purpose it was collected and for as long as real estate brokerage and legal record-keeping rules require. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage over the internet is completely secure.

This website is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

This site links to other websites, including social media, our brokerage and the MLS. Their privacy practices are governed by their own policies, which we encourage you to review.

We may update this policy as our services or the law change. The effective date at the top of this page shows when it was last revised. Material changes will be reflected here before they take effect.

Questions about this policy, or a request about your information, can be sent to:

Jennifer Castaneda, Jennifer OC Homes
Berkshire Hathaway HomeServices California Properties
Phone: (949) 290-2882
Email: Jennifer@JenniferOCHomes.com

You can also send us a message through this site.